Terms of Service | Privacy Policy | Reward Disclaimers
REWARD DISCLAIMERS
Added Play Rewards:
Players have a monthly limit to the Added Play they may redeem in the app. The limit is based on their play in the real casino; however all guests with a valid Privileges account connected to the app have a limit of at least $5 per Month. This limit will not increase in the current month regardless of play. When all available Added Play Rewards are marked as “Sold Out,” this means that the Player has reached their current available limit for that calendar month.
For example, a Player who has a $20 limit will see the $5, $10, $15 & $20 rewards available, with the remainder appearing as “Sold Out”. If that Player redeems a $5 reward, their available balance would then be $15 and they would now see the $5, $10 & $15 rewards available. The Player could choose to redeem three (3) more $5 rewards, one $15, OR any combination until their limit has been reached.
No amount of play on the casino floor during a month will unlock additional redeemable Added Play balance in that same calendar month. If a player’s real play fluctuates at Pala Casino Spa & Resort during any calendar month, it may affect their Added Play limit the following month.
Added Play credits cannot be redeemed for cash and are wagered before cashable credits. Any winnings earned using Added Play are redeemable for cash. Any unused Added Play credits are returned to your balance when you remove your Privileges Card. Offer is nontransferable. Management reserves the right to amend or cancel this promotion at any time.
Hotel Stay Rewards:
Advanced reservations required. Room type and other requests cannot be guaranteed and are subject to availability at check-in. Offer limited to availability. Not valid during blackout periods or major holidays. Valid credit card or $100 cash deposit per day not to exceed $200 required at check-in. If your reservation needs to be canceled, you must do so 48 hours prior to your scheduled visit or your credit card will be charged the standard room rate for the night. Offer is nontransferable. Management reserves the right to amend or cancel this promotion at any time.
Hotel Pool View Upgrade Rewards:
Upgrade is for a pool view room, Sunday thru Thursday only. Advanced reservations required. Room type and other requests cannot be guaranteed and are subject to availability at check-in. Offer limited to availability. Not valid during blackout periods or major holidays. Valid credit card or $100 cash deposit per day not to exceed $200 required at check-in. If your reservation needs to be canceled, you must do so 48 hours prior to your scheduled visit or your credit card will be charged the standard room rate for the night. Offer is nontransferable. Management reserves the right to amend or cancel this promotion at any time.
Hotel Suite Upgrade Rewards:
Upgrade is for a Petite suite deluxe mountain or pool view, Sunday thru Thursday only. Advanced reservations required. Room type and other requests cannot be guaranteed and are subject to availability at check-in. Offer limited to availability. Not valid during blackout periods or major holidays. Valid credit card or $100 cash deposit per day not to exceed $200 required at check-in. If your reservation needs to be canceled, you must do so 48 hours prior to your scheduled visit or your credit card will be charged the standard room rate for the night. Offer is nontransferable. Management reserves the right to amend or cancel this promotion at any time.
Dining Rewards:
Cash sales only, offer not valid with Elite Dollars, Privileges Dollars or in combination with other offers. Offer is nontransferable. No change will be given for any unused portion. Management reserves the right to amend or cancel this promotion at any time.
Spa and Cabana Rewards:
Advanced reservations required. 4 hour change or cancellation policy applies. Cash sales only, offer not valid with Elite Dollars, Privileges Dollars or in combination with other offers. Reservations are limited and subject to availability. Offer is nontransferable. Management reserves the right to amend or cancel this promotion at any time.
Event, Concert and Promo-Item Rewards:
Offer is nontransferable. Management reserves the right to amend or cancel this promotion at any time.
MyPalaCasino IAP Promotions Reward Official Rules:
All players who log in at least one time during the contest period will receive one (1) free entry. Only one free entry per player per promotion. No Purchase necessary. Player may receive more entries for making an in-app purchase and/or other described actions, such as having a Pala Privileges Card connected to the app, according to the contest posting.
The MyPalaCasino player that wins, according to the contest posting, will receive the posted prize. MyPalaCasino players can only win once per promotion and per calendar month.
The winner’s first name and last initial will be used for publicity purposes. The winner will also be notified by email. If winner has not responded by the date stated in the email, the prize will be reissued to a new winner.
You must be 21 years of age or older and have a valid government-issued picture identification to participate in this promotion. Barred, banned or excluded individuals are not eligible for participation or winning MyPalaCasino promotions. Team Members of Pala Casino Spa and Resort and Pala Interactive LLC are not eligible for any MyPalaCasino Promotion.
Participation in this offer constitutes agreement to the above rules. Pala Casino, Spa and Resort Management has the right to alter any of these promotions. Drawings will be conducted in accordance with the rules. In case of force majeure, safety factors, equipment malfunction, or extenuating circumstances, Pala Casino reserves the right to modify procedures in keeping with the fairness and best interests of all participants.
Management’s decisions in all disputes are deemed final. Pala Gaming Commission will investigate any disputes pertaining to the implementation of promotion rules.
Last Updated November 10, 2017